Outboard Engine Store Policies

Welcome to Outboard Engine Store. We are committed to providing you with the highest level of service and a seamless shopping experience. Please read through our policies to understand how we handle different aspects of your purchase and our business operations.

1. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information. Our privacy policy explains how we collect, use, store, and share your data when you make a purchase or use our website.

• Information We Collect: We collect personal information such as your name, email address, shipping address, phone number, and payment information when you place an order.

• How We Use Your Information: The information we collect is used to process your orders, communicate with you about your purchase, and improve our services.

• Data Security: We implement secure technology to protect your personal and payment information during transactions.

• Sharing Information: We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners for processing payments and shipping.

For more details, please visit our full Privacy Policy.

2. Shipping & Delivery Policy

We provide worldwide shipping to ensure your order reaches you, no matter where you are. Below are the key points of our shipping and delivery policy:

• Processing Time: Orders are typically processed within 1-3 business days. We strive to ship all orders promptly.

• Shipping Charges: Shipping costs are calculated at checkout based on your location and the size of your order.

• Delivery Times: Delivery times vary depending on your location and shipping method chosen at checkout. We offer standard, expedited, and international shipping options.

• Tracking: Once your order has shipped, you will receive an email with tracking information.

• Shipping Restrictions: Certain products may have shipping restrictions based on your country’s laws or regulations. If there is an issue with shipping your order, we will contact you for alternative options.

3. Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, our Return & Exchange Policy outlines how to return or exchange products:

• Return Window: Returns are accepted within 30 days from the date of purchase.

• Condition of Products: The product must be unused, in original packaging, and in resalable condition.

• Return Process: To initiate a return, please contact our customer support team at [Your Email]. You will be provided with return instructions.

• Refunds & Exchanges: Once we receive your return, we will inspect it and issue a refund to your original payment method, or process an exchange, depending on your preference. Shipping costs are non-refundable.

Please refer to our Return & Exchange Policy page for further details.

4. Payment Policy

We accept various payment methods to ensure that your shopping experience is easy and secure:

• Accepted Payment Methods: We accept credit/debit cards, PayPal, bank transfers, and cryptocurrency payments (such as Bitcoin, Ethereum).

• Payment Security: All payment transactions on our site are securely processed using encryption technology to ensure the safety of your personal and payment information.

• Order Confirmation: Once payment is successfully processed, you will receive an email confirmation with your order details.

5. Warranty Policy

We offer warranties on the products we sell, as provided by the respective manufacturers. Please refer to the warranty information provided with your product for details. In case of any defects or issues, please contact us within the warranty period for assistance.

• Warranty Coverage: Manufacturer warranties typically cover product defects and malfunctions.

• Warranty Claims: For any warranty claims, please contact customer support with the necessary information to process your request.

7. Terms & Conditions

Please ensure you read our Terms & Conditions before making any purchases. These terms govern your use of the website and the sale of products.

• Acceptance of Terms: By using this website, you agree to abide by the terms and conditions set forth.

• Modifications: We may update our terms and policies periodically, and any changes will be posted on this page.

8. Cookie Policy

We use cookies to enhance your user experience on our website. Cookies are small files that help us understand how you use our website and improve its functionality. You can adjust your browser settings to disable cookies if preferred.

For more information, please refer to our Cookie Policy.

6. Customer Service Policy

Our goal is to provide excellent customer service to all our buyers. If you have any questions or concerns, please don’t hesitate to reach out to us.